Email
For everything — corrections, provider submissions, partnerships, press: hello@esimmetric.com
We answer within 48 hours on business days.
Corrections & data issues
Spotted a wrong price or a plan we missed? Send the country and provider name; we re-run the official feed and fix the data the same day when confirmed.
Providers
Are you an eSIM provider with a public catalog or affiliate program? We integrate official feeds only — send your feed documentation and program terms.
Privacy requests
We store no personal data (see the Privacy Policy), so there is nothing to delete. If you believe otherwise, email us with details.
What is an eSIM and how does it work?
An eSIM (embedded SIM) is a digital SIM profile built directly into your smartphone hardware. You simply scan a QR code to activate mobile data instantly without swapping physical plastic cards.
Can I keep my WhatsApp and original phone number?
Yes. Travel eSIMs only handle mobile data. Your primary phone number remains active for SMS, phone calls, and messaging apps like WhatsApp or Telegram.
When should I install my eSIM before traveling?
We recommend installing your eSIM before departure using Wi-Fi at home or the airport. The validity period usually begins only when you connect to a supported local network at your destination.